Our Staff
Chris Brough
Regional Sales Manager
Chris Brough, Business Development Manager, holds a Bachelor of Arts degree in Business Entrepreneurship from Fresno State University. Chris joined Adelman Discoveries 11 years ago as Business Development Manager and continues to build and maintain relationships with Adelmans across the US. He has traveled extensively throughout the US and internationally to Austria, Czechoslovakia, Czech Republic, France, Greece, Ireland, Italy, Hungary, Mexico, Spain, Thailand, and Turkey. In his leisure time, Chris enjoys spending time with his family, snowboarding, home improvement, camping, and traveling.
Sandy S. (Hale) Birkbeck
Manager, Program Operations
Sandy Birkbeck, Manager of Program Operations, holds a master’s in business administration with an emphasis in Management and a Bachelor of Science degree in Business Administration from San Diego State University. Sandy’s career experience includes more than 25 years’ experience managing all aspects of event management for a wide-range of events including tradeshows, auto shows, conventions, city-wide conferences, cruises, travel incentive programs, sales meetings, and special events throughout the U.S. and internationally for groups of 20 - 5,000 people. Sandy has traveled extensively, managing events in Argentina, Australia, Austria, Bahamas, Brazil, Canada, Caribbean, Czech Republic, England, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Mexico, New Zealand, Prague, Scotland, Singapore, Spain, the Western Mediterranean, and all over the United States. In her leisure time, Sandy enjoys spending time with her 4 children and 6 grandchildren, travel, caring for foster children, volunteering for local non-profit groups (Children’s Hospital, Red Cross) and watching crime solving shows like, Criminal Minds, CSI, Elementary, NCIS, etc.
Kim Riley
Tour & Group Specialist
Kim started in the Hospitality Business over 20 years ago, working for Marcus Hotels and Wyndham Hotel & Resorts in Sales and as a General Manager. From there, she joined Adelman Travel in 2012, starting in our Rewards Redemption Department, and shortly transitioned into a role with our Partner Solutions Team. In that position, she was responsible for booking all Internal Travel. Kim takes great pride in providing excellent customer service to everyone! She loves to travel and has been lucky to experience many destinations. Her favorites are Hawaii, Costa Rica, Jamaica, Bahamas, Puerto Rico, Canada & Mexico. Kim can’t wait to travel and explore new places and adventures. In addition, she enjoys traveling with her family and making lasting memories.
Matt Richardson
Marketing & Design Assistant
Vicki Madsen
Tour & Group Specialist
Vicki Madsen started working in the Hospitality industry 17 years ago, on the opening staff on a new waterpark in Pewaukee, WI. She continued on to get her Business Management degree with a Hospitality emphasis from UW-Stout in 2012. In that past 6 years she has worked in Group travel and has loved getting to know travelers and traveling to fun destinations. With a strong German background, Vicki has been to Germany 6 times to visit family and explore the country and can’t wait to go back again soon. Recently Vicki and her husband moved to the Northwoods of Wisconsin and have been loving living in the country. At home they have 4 cats that they love dearly, Marilyn, Music, Misty, and Blondie (rescued from Kwait) and they love to camp, mountain bike, hike, and travel in their free time.
Martín Morante
Tour Manager
Martín Morante is a native of Uruguay who emigrated to the United States 20 years ago and resides in Wisconsin where he works as a driver for a special needs transport company and has been working as a tour manager for Adelman since 2022. Martín is also an accomplished visual artist, and he speaks fluent English and Spanish and is conversational in Italian, Portuguese and French. Avid traveler, Martín takes every opportunity to explore different countries. He is very interested in the culture and history of the countries he visits. He has traveled extensively throughout North America, Latin America, Europe and Asia. Past destinations include Argentina, Austria, Brazil, Canada, Costa Rica, Curaçao, Czech Republic, England, France, Germany, Italy, Japan, Nicaragua, Scotland, Spain, and Switzerland. His favorite destinations to date are Mexico and Vietnam. In his spare time, Martin enjoys model making, reading, stand up paddle boarding, hiking, road tripping, and cooking. He also participates in a variety of volunteer activities, most recently delivering meals through Meals on Wheels.
Claudine Arredondo
Tour Host
Claudine Arredondo is an Executive Assistant and a Certified Associate Project Manager (CAPM). As an event planner for her company, Claudine combines her passion for meeting and engaging people with her gift of organization. An avid traveler, Claudine has traveled extensively throughout Europe. Past destinations include Germany, Austria, Switzerland, Italy, Belgium, Netherlands, France and the UK. She has also traveled to Canada, Mexico, and Uruguay. Next up on her list is a trip to New Zealand. A native of Wisconsin, Claudine now resides in Alabama. She previously spent two years living in Germany and is very familiar with life in Europe, particularly along the Rhine having spent many hours traveling along it by train. She is excited about the opportunity to experience river cruising on the amazing European waterways with you and traveling with you throughout the country. Claudine believes it is important to give back to her community. She is a retired volleyball coach, and she also volunteers to do frequent animal rescues and transports. In her free time, she loves to work on craft projects and go on long walks with her three dogs.